Use our proven customer (and employee) journey worksheets to learn how to build your brand and win customers for life!

These are the same tools we use with our clients to ensure that they have a clear path from prospecting to sale and beyond. Use this workbook to go from just offering a product to building a brand for your business.

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What the workbook includes

Identify your key new customer aquisition channels

Taking the customer from just knowing about you to liking & trusting you

Adding to the customers experience & exceeding expectations

Tools to strengthen your buying process

The important after purchase path

The full know, like, trust, try, buy, repeat, refer process...

What Our Customers Say

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I started my business with tools from Duct Tape Marketing, so almost all my growth can be directly or indirectly attributed to the network somehow.

Dean Heasley - Nashville Marketing

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